Coaching Skills
This course explores the power of coaching in building confidence and accountability in individuals.
Learning Objectives
- Understand the difference between training, coaching and mentoring
- Determine the benefits of effective coaching and identify when to use it
- Discover techniques to help when listening and questioning
- Practice applying the GROW model for coaching conversations
- Explore how to practise in-the-moment coaching techniques
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Giving and Receiving FeedbackThis course looks at what makes feedback effective and how to deliver it in a way that will drive positive behavioural change and lasting improved performance.
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